“They care so much.” Pat Summers, Providence at Home client

Pat Summers has been helping her husband Wayne during his recovery from multiple trips to the hospital over the past few years, and it’s been frustrating for her. “He would get therapy and be in worse condition,” she says. “Sometimes I’d wait for weeks to hear about the next step in recovery. And we can’t do anything but wait.”

Pat worked tirelessly as Wayne’s advocate, but she felt like her questions and concerns were falling on deaf ears. Then she heard about Providence at Home and their home therapy program. After Wayne’s latest hospital stay, and knowing he would need continued therapy, she decided to make a change. “I thought, okay, let’s try a new company. Maybe it will make a difference.”

And it did. “Immediately, I received calls from nurses and therapists making appointments. It happened so quickly.”

The differences between Providence at Home and previous providers continued. “This was 5,000 times better than any other therapy we’ve experienced,” she says. “Our therapist picked up on a couple of major problems that no one else had ever mentioned. And his personality was perfect for Wayne.”

But Pat says one of the biggest differences is the personal approach that Providence at Home takes to home healthcare. “They care so much,” she says. “They explain everything to us, and we feel like we are all in this together.”

Pat has been telling everyone about Providence at Home and the great work they’ve been doing for Wayne. “There’s no way I’d ever go anywhere else again,” she says, “and I want everyone to know that.”